Payment Options

Payment Options



This page explains the payment methods available when placing an order with Dovarlin™. All prices, charges, and refunds on our website are processed in United States Dollars (USD) unless another currency is displayed during checkout.

1. Paying With PayPal

Select PayPal during checkout to continue to the PayPal payment page.

Depending on the options available in your location, you may complete your purchase by:

  • Signing in to an existing PayPal account

  • Selecting the guest checkout option

  • Paying with an eligible debit or credit card through PayPal

A PayPal account may not be required when guest card checkout is available. PayPal determines which payment options appear based on the customer’s location, device, and account status.

After payment is completed, you will be returned to the Dovarlin™ website to view your order confirmation.

2. Paying With a Credit or Debit Card

Eligible credit and debit cards may be used when the card payment option appears during checkout.

Accepted card types can vary by location and payment provider. The card brands currently available for your order will be displayed before payment is submitted.

Customers are responsible for entering the following information accurately:

  • Name shown on the card

  • Card number

  • Expiration date

  • Verification code

  • Billing address

Incorrect or incomplete billing information may cause a transaction to be declined or delayed.

3. How Card Information Is Handled

Dovarlin™ does not collect or store your complete credit or debit card number.

Card details are submitted to the payment provider responsible for processing the transaction. We may receive limited information connected to the payment, such as the payment status, card type, expiration reference, or the final digits of the card number.

Payment providers may apply their own verification procedures before approving a transaction.

4. Payment Authorization

Submitting an order authorizes the applicable payment provider to charge the total amount displayed during checkout.

Your order is not confirmed until payment authorization has been received. After successful authorization, an order confirmation will be sent to the email address entered at checkout.

If you do not receive a confirmation email, please check your spam or junk folder before contacting customer care.

5. Declined or Unsuccessful Payments

A payment may be declined for several reasons, including:

  • Incorrect card information

  • Insufficient available funds

  • Billing address differences

  • Bank transaction limits

  • International purchase restrictions

  • Additional verification requirements

Dovarlin™ does not control approval decisions made by banks, card issuers, PayPal, or other payment providers.

If your payment is declined, review the information entered, try another available payment method, or contact your bank or payment provider for further details.

6. Pending Charges and Authorization Holds

Some banks may temporarily display a pending charge or authorization hold after a payment attempt.

A pending authorization is not always a completed charge. If the transaction does not finish, the bank will usually remove the hold according to its own processing schedule.

For questions about the release of a pending authorization, contact the financial institution that issued your card.

7. Duplicate Payment Concerns

If you believe that you were charged more than once, first compare the completed transactions with any pending authorizations shown by your bank.

Please contact us if multiple completed charges appear for the same order. Include your order number and the dates and amounts of the transactions. Do not send your full card number or verification code by email.

8. Currency Conversion

All orders are charged in USD unless checkout states otherwise.

When your card or account uses another currency, your bank or payment provider may apply:

  • Its own exchange rate

  • A foreign transaction fee

  • A currency conversion charge

These amounts are determined by the financial institution and are not collected by Dovarlin™.

9. Refunds

Approved refunds are returned to the original payment method used for the order.

After a refund is issued, additional processing time may be required before the amount appears in your account. The timing depends on PayPal, your card issuer, or your financial institution.

We cannot redirect an approved refund to a different card, account, or payment method.

10. Payment Assistance

For questions concerning an order payment, contact:

Email: service@dovarlin.com
Customer Care Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

Please include your order number when available. Never send your full card number, card verification code, account password, or PayPal login information by email.

Company Information

Company Name: Suzhou Vision Unlimited Technology Co., Ltd.
Brand: Dovarlin™
Email: service@dovarlin.com