Contact Us

Contact Us



Let’s Stay Connected

Have a question about a Dovarlin™ jewelry piece, an existing purchase, or our store policies? Our customer care team is available to provide the information you need.

You may contact us regarding:

  • Product details and sizing

  • Order status and delivery questions

  • Returns and exchanges

  • Changes to an order

  • Website or checkout assistance

  • General comments and suggestions

Email Support

Email: service@dovarlin.com

To help us review your request efficiently, please include your order number and the email address used during checkout when contacting us about a purchase.

Customer Care Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Messages received outside these hours will be reviewed during the next business day. Response times may vary during weekends, holidays, and periods of increased order volume.

Company Information

Company Name: Suzhou Vision Unlimited Technology Co., Ltd.
Brand: Dovarlin™
Customer Care Email: service@dovarlin.com

Thank you for visiting Dovarlin™. We appreciate the opportunity to assist you and look forward to hearing from you.